Your Privacy Matters
How we collect, use and protect your information — in plain, simple terms
SSL Encrypted
Secure Payments
You Stay in Control
Privacy at a Glance
Data Never Sold
We do not sell or rent your personal information to anyone, ever.
Bank-Grade Encryption
Your connection and data are protected with SSL encryption and secure servers.
Secure Payments
Payments are handled by Razorpay — we never store your card details.
You Stay in Control
View, correct or delete your data, and opt out of marketing anytime.
Last updated: 20 July 2026
1. Information We Collect
When you use ravilighthouse.com, we may collect the following information:
- Personal details: name, email, phone number and shipping address
- Payment details: card or UPI information, processed securely by Razorpay
- Order details: items purchased, prices and dates
- Technical details: IP address, browser type and pages visited
2. How We Use Your Information
- Processing and shipping your orders
- Providing customer support
- Sending order updates via SMS, email and WhatsApp
- Improving our website and services
- Sending promotional emails (only if you have opted in)
3. Data Sharing
We never sell your personal information to anyone. We share it only with:
- Shipping partners (such as Delhivery and Shiprocket) — only to deliver your order
- Payment gateway (Razorpay) — only to process your payment
- Government authorities — only when legally required
4. Data Security
We protect your data using SSL encryption, secure servers and regular security reviews. However, please note that no method of transmission over the internet can be guaranteed to be 100% secure.
5. Your Rights
- Access the personal data we hold about you, on request
- Correct any information that is inaccurate
- Request deletion of your account and data
- Opt out of marketing emails at any time
6. Cookies
We use cookies to give you a better browsing experience. You can disable cookies at any time through your browser settings.
7. Children Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this policy from time to time. In case of any significant change, we will inform you by email.
9. Contact Us
Have a privacy question? Email us at info@ravilighthouse.com or message us on WhatsApp at +91 95920 80634.
Questions About Your Privacy?
Our team is happy to explain how your data is handled — just reach out